TERMS AND CONDITIONS OF SALE
Last Updated: [09/072025]
1. Introduction
These Terms and Conditions ("Terms") govern your use of lauratimmisart.com and any purchases made from Laura Timmis Art & Ceramics ("we," "us," or "our"). By placing an order, you ("Customer," "you") agree to comply with these Terms.
2. Business Information (Under UK Law)
- Business Name: Laura Timmis Art & Ceramics
- Registered Address: 12 Hazeldene, Queensbury, Bradford, BD13 2BB
- Contact Email: laura.timmis@icloud.com
3. Your Rights Under UK Consumer Law
Under the Consumer Rights Act 2015, you have the right to:
- Receive goods that are as described, of satisfactory quality, and fit for purpose.
- Request a repair, replacement, or refund if goods are faulty.
- A full refund if goods are not delivered within the agreed timeframe (or within 30 days if no date was set).
4. Placing an Order
- Orders are legally binding once payment is confirmed.
- We reserve the right to cancel orders (e.g., pricing errors, stock issues) and will notify you promptly.
- You must provide accurate billing and delivery details; incorrect information may delay delivery.
5. Pricing & Payment
- Prices are in GBP (£) and include VAT (where applicable).
- Accepted payment methods: [Credit/Debit Cards, Google Pay]
- Payment is taken at the time of order.
6. Delivery (Under UK Consumer Contracts Regulations 2013)
- We aim to dispatch orders within 3 working days.
- Delivery times are estimates only – delays may occur due to courier issues.
- Risk of damage/loss transfers to you upon delivery.
- If goods are not delivered within 14 days (unless a later date was agreed), you may cancel for a full refund.
7. Returns, Refunds & Cancellations (UK Consumer Rights)
Right to Cancel (Distance Selling Regulations)
- You have 14 days from delivery to cancel an order without reason.
- You must **return goods unused, in original packaging within 14 days of cancellation.
- We refund within 14 days of receiving returned goods.
Returns Address:
Laura Timmis Art & Ceramics
12 Hazeldene
Bradford
BD13 2BB
Faulty or Misdescribed Goods
- If goods are faulty, not as described, or damaged, you may request a repair, replacement, or full refund within 30 days.
8. Liability
- We are not liable for:
- Indirect or unforeseeable losses.
- Misuse of products.
- Delays caused by third parties (e.g., couriers).
- Our total liability is limited to the purchase price of the goods.
9. Data Protection (UK GDPR & Data Protection Act 2018)
- We process personal data in accordance with our **[Privacy Policy]**.
- You have the right to access, correct, or delete your data under UK GDPR.
10. Governing Law & Disputes
- These Terms are governed by English & Welsh law
- Disputes will be resolved in the courts of England and Wales.
- You may also use the EU Online Dispute Resolution (ODR) Platform (if applicable).
11. Changes to Terms
We may update these Terms; the latest version will always be on our website.
12. Contact Us
For questions or complaints, contact:
Email: laura.timmis@icloud.com
Phone: 07912980318
Address: 12 Hazeldene, Queensbury, Bradford, BD13 2BB